Terms of Use for the Stempla App

Effective: June 2026 · Version 1.0

These Terms of Use govern the use of the Stempla mobile application (the “App”) by end users (“you”). They apply solely to your use of the App as a digital stamp card. Contracts between Stempla and participating businesses are concluded separately and are not covered by these Terms.

1. Provider

The App is provided and operated by:

Raphael Gerhard Bogner (business name: MaYE Media)
Kramlweg 7
5252 Aspach, Austria
Email: support@stempla.at

Full details are available in the Legal Notice.

2. Scope

(1) These Terms apply to the registration for and any use of the App. By creating an account or signing in for the first time, you agree to them.

(2) Conflicting terms of the user do not become part of the agreement unless the provider expressly agrees to their application.

3. Description of Service

(1) Stempla provides a technical platform that lets you collect digital stamp cardsfrom participating businesses (“Partner Businesses”), receive stamps and redeem rewards.

(2) Stempla acts solely as the technical service provider. The App merely represents the loyalty and reward programs of the Partner Businesses. Stempla does not become a party to the respective loyalty or reward program.

(3) The App is provided to end users free of charge. Your network/data provider may charge for the data connection.

4. Relationship with Partner Businesses (important)

(1) The applicable stamps, conditions and rewards are determined solely by the respective Partner Business. Any claim to a stamp or reward exists exclusively against the Partner Business, not against Stempla.

(2) Stempla gives no warranty that a Partner Business will issue stamps, redeem rewards, continue its program, or remain reachable or solvent. Complaints regarding stamps or rewards must be addressed directly to the Partner Business.

(3) If a Partner Business ends its participation, related stamp cards and unredeemed rewards may lose their validity. No claim for compensation against Stempla arises from this.

5. Registration and Account

(1) Use of the App requires a user account. Registration is permitted to natural persons only.

(2) You must be at least 14 years old. Where the applicable minimum age for consent to data processing is higher, that age applies.

(3) You agree to provide accurate information on registration and to keep your credentials confidential. You are responsible for activity carried out via your account. If you suspect misuse, please notify support@stempla.at immediately.

(4) Sign-in may also use third-party services (e.g. “Sign in with Google”, “Sign in with Apple”). The terms of the respective provider apply in addition.

6. Obligations and Acceptable Use

(1) You agree to use the App only in accordance with applicable law and these Terms.

(2) The following is prohibited in particular:

wrongfully obtaining stamps or rewards, e.g. through manipulation, automation, duplication of stamp codes, or simulating events that did not actually take place;
creating multiple accounts to circumvent program limits;
sharing, selling or transferring accounts, stamps or rewards to third parties, unless expressly permitted;
any interference with the App, circumventing security measures, or extracting or automatically querying data (e.g. scraping);
using the App in a way that impairs its operation or use by others.

(3) In the event of violations, the provider may cancel affected stamps/rewards and suspend or delete the account (see Section 10).

7. Availability and Changes to the App

(1) The provider strives for the highest possible availability but owes no specific availability. Maintenance, technical faults or force majeure may temporarily restrict use.

(2) The provider may further develop the App and change, restrict or discontinue features, to the extent reasonable for you.

8. Rights in Content

The App, its content, trademarks, logos and software are protected by copyright and trademark law and belong to the provider or its licensors. You receive a simple, non-transferable right to use the App as intended. Logos and content of Partner Businesses belong to the respective Partner Businesses.

9. Liability

(1) The provider is liable without limitation for damages arising from injury to life, body or health, and in cases of intent or gross negligence; likewise under mandatory statutory provisions (in particular product liability law).

(2) For slightly negligent breach of a material contractual obligation (an obligation whose fulfilment makes proper use possible in the first place), liability is limited to the foreseeable damage typical for this type of contract. Otherwise, liability for slight negligence is excluded.

(3) The provider is not liable for the fulfilment of the loyalty and reward programs of the Partner Businesses (Section 4), nor for the loss of stamps or rewards resulting from the conduct of a Partner Business.

(4) Where the provider’s liability is excluded or limited, this also applies to the personal liability of its employees and agents.

(5) Mandatory consumer protection provisions remain unaffected by the foregoing.

10. Term, Termination and Account Deletion

(1) The usage relationship runs for an indefinite period. You may delete your account and the App at any time without giving reasons (in the App via the account settings) or otherwise stop using it.

(2) The provider may ordinarily terminate the usage relationship with reasonable notice. The right to extraordinary suspension or termination for good cause (in particular for violations under Section 6) remains unaffected.

(3) Upon deletion of the account, collected stamps and unredeemed rewards expire. For data processing in connection with deletion, see the Privacy Policy.

11. Data Protection

Information on the processing of your personal data is provided in thePrivacy Policy.

12. Changes to These Terms

(1) The provider may amend these Terms with effect for the future, where this is objectively justified and reasonable for you (e.g. due to changes to the App, the legal situation or case law).

(2) You will be informed of changes in a suitable form (e.g. in the App or by email). Formaterial changes, we will obtain renewed consent before continued use. If you do not agree, you may end the usage relationship.

13. Governing Law, Consumer Dispute Resolution and Jurisdiction

(1) Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, mandatory protective provisions of the country of your habitual residence remain unaffected.

(2) The EU Online Dispute Resolution (ODR) platform is available atec.europa.eu/consumers/odr. The provider is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

(3) These Terms are directed at consumers (end users); the statutory places of jurisdiction apply. Agreements with business customers (Partner Businesses) are governed by separate contracts and are not covered by these Terms.

14. Final Provisions

Should any provision of these Terms be invalid, the validity of the remaining provisions remains unaffected. The invalid provision shall be replaced by the applicable statutory rule.

15. Contact

Please direct questions about these Terms tosupport@stempla.at.