Regulars don’t happen
by accident.

For the first 3 months, nothing: you try all features free. After that you only pay for regulars who come back: €0.50 per regular per month, at least €9, at most €49 for your first location. Example: 40 regulars in a month cost €20. The minimum of €9 also applies in months without regulars, for example during a seasonal break. All features are included. There is no setup fee, no revenue share and no fee per stamp. The counter QR stand and a kickoff meeting are included; further printed material costs extra. If your website is by MaYE Media, you get 6 more months free on top of the trial. All prices net, plus 20 % VAT.

A guest counts as a regular in a month if your team stamps them on site by scan that month and they already got such a stamp on a different visit day. A visit day runs from 6 am to 6 am, so a long night out is one visit. Several stamps on the same visit day count as one visit. First visits cost nothing. Each guest counts only once per month, however often they come and at whichever location. Welcome, birthday and gift stamps, transferred paper stamps, corrections and cancelled stamps do not count.

No. You stamp with the Stempla app on a smartphone or tablet that’s in your business anyway. No terminal, no card reader, nothing to buy.

When paying, your guest shows their QR code in the app, someone on your team scans it — done. It takes a few seconds and works even at the busiest moment.

Yes. Your guests collect in the free Stempla app for iPhone and Android — there is no browser-based card. The effort happens exactly once, though, and not per business: scanning the QR stand on your counter leads straight to the store, and the welcome stamps are already on the card the first time the app opens. Anyone who knows Stempla from another venue has it already.

Without a smartphone there is no digital card — no point pretending otherwise. You keep serving those guests with a classic paper card; the two systems run side by side without trouble. For everyone else Stempla delivers what paper cannot: numbers on your regulars, push messages and far fewer stacks of cards to reprint.

You can let them run out in parallel: existing paper cards get stamped to the end, new guests start digitally. We’ll help you find a transition that fits your business.

Yes. Each additional location only raises the cap by €25: with 2 locations you pay at most €74, with 3 locations at most €99 a month. The price per regular and the minimum stay the same, and a guest counts only once per month, even if they collect at several locations. You see statistics per location and across all locations. You filter customers and the reward proof by location. The message limit applies per location. Assign your team to individual locations and they scan only there.

About a month before the trial ends we get in touch and work out with you whether you want to continue. For that you get an offer. If you accept it, Stempla simply continues after the trial: cancellable monthly with one month’s notice to the end of a month, no minimum term. If you don’t, the trial ends by itself, with no costs and no cancellation needed. During the trial you can cancel free of charge at any time. The trial always ends at the end of a month. Already a pilot business? Everything stays as agreed for you.

At the start of each month you get the invoice for the previous month by email. The default is SEPA direct debit: we collect the amount on the 15th of the month. If you prefer, you pay by bank transfer.

Stempla is GDPR-compliant, the database is located in the EU, and the statistics show you anonymised analyses. Details are in our privacy policy.

The card itself is designed in minutes — you saw it in the configurator above. From first enquiry to first stamp usually takes only a few days, including a kickoff meeting and the counter QR stand. In Upper Austria and Salzburg we come by in person, elsewhere it works by post and phone.

With the birthday campaign you give guests a birthday gift: free stamps or your own reward, e.g. “Free coffee”. You decide what you give and how long the gift is valid. By default only guests who visited you in the last 12 months get it — you can change that. Taking part is voluntary for guests: only those who enter their date of birth in the app get the gift.

Automatically: after setup your business appears in the app’s Discover area right away and on stempla.at by the next day at the latest. You maintain your presence (cover image, “About us”, opening hours) directly in the app. Rather not be listed? Write to support@stempla.at and we take you off.